Returns

Returns

You are entitled to return your item for a full refund as long as it is within 30 days of receiving your order. Please note that the returned goods must be in original condition.

Fill out the returns form included with your order. If you are missing a form, you can download one here.

You can create your own return label here.

Please note that you’re responsible for the return until it reaches us, so we highly recommend downloading a return label from our site and following your package with the tracking feature.

However, if you would like to organize your own shipping to return an item, you can find our returns address at the bottom of this page.

Unfortunately we do not offer free returns. The shipping cost of returning an item will be deducted from your refund.

Return fees:

UK: 10 GBP / EU/non EU: 10 EUR / USA: 14 EUR / Rest of world: 12 EUR

Exchanges

You are entitled to exchange your item for a different size or color within 30 days of receiving your order. Please note that goods must be in original condition.

Unfortunately we cannot exchange an item for a different style.

Please fill out the form you received with your order and specify the new color and/or size you would like to receive. If you need to download a new form you can find it here.

If you've requested to exchange an item for a different size and color and it's out of stock, our customer service team will contact you.

Please note it is not possible for non EU customers to exchange their order. For non EU returns find the form here.

Claims

If there is a fault with your item/your item is broken, you can report your complaint here.

Return address

Les Deux ApS

AA. Louis-Hansens Alle 14

3060 Espergaerde

CVR nr.: 33506465