Returns

Would you like to return an item?

1. Register your return with your email and order number in our portal.

Returnportal for EU Customers: Here

Returnportal for NON-EU Costumers: Here

2. Select the items you wish to return and provide a reason for the return.

3. Pack the items in their original packaging and include this delivery note.

5. Drop off the package at your nearest drop-off point.

4. Use the return label you received during registration. A fee of €6 will be deducted from your refund for using this label.

6. Keep the drop-off receipt as proof of return.

*Budbee returns must be ordered through their app. Click here for Budbee return instructions.

Returnpolicy

If you wish to return your order, you can do so within 30 days of the delivery date. Please note that returned items must be in original condition and packaging. Unfortunately, we cannot offer exchanges for items from your order, and we recommend placing a new order on our website instead. If you receive an incorrect item or a defective product, we will, of course, exchange it for the correct and intact item.

You can expect to receive your refund within 1-4 business days after the package has been returned to our warehouse.

Return address

Les Deux ApS

AA. Louis-Hansens Alle 14

3060 Espergaerde

CVR nr.: 33506465