You can return/exchange the products until 22nd of January 2023. 

You can return or exchange your items within 30 days, after you have received your package.
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging. To complete your return, contact (customer care) and ask for a return form and a return label. Please inform you Order number as well. 

Please be aware that we will deduct the shipping costs from your refund. The shipping costs fee is the following: 

SEK: 99 SEK
NO: 99 NOK
Germany: 9 Euro
Europe: 10 Euro

Black Friday starts 24th of November and ends 28th of November.

You can return or exchange Christmas gifts until January 16th 2023.  

You can return or exchange your Christmas gift until January 22nd. 2022.
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging. To complete your return, contact (customer care) and ask for a return form and a return label. Please inform you Order number as well. 

Please be aware that we will deduct the shipping costs from your refund. The shipping costs fee is the following: 

SEK: 99 SEK
NO: 99 NOK
Germany: 9 Euro
Europe: 10 Euro

You can return or exchange your Christmas gift until January 22th. 2022.

We use DHL to send all of our orders outside of Denmark. To get an overview of our services, please see our Shipping & Returns.

Free delivery for orders above 100€ in Europe with DHL Economy ODD.

Please click here to see shipping costs for your location.

If you wish to change your order, customer service must be contacted as soon as possible with an order number. Changing your order will not be possible if you have received a shipping confirmation. If this is the case, you have to place a new order.

If you wish to cancel your order, customer service must be contacted as soon as possible so we can stop the shipment of the item. If this is not completed in time, it will need to be processed as a return.

You are entitled to a refund within 30 days after you have received your package.

To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging. To complete your return, please fill out the enclosed return form and proof of purchase.
You can apply our freight label to return your package. Please be aware that we will deduct the shipping costs from your refund. The shipping costs fee is the following:

SEK: 99 SEK
NO: 99 NOK
Germany: 9 Euro
Europe: 10 Euro

Unfortunately, we do not offer free returns for international customers. If you’d like to return the items you’ve purchased, please use the returns label included in your delivery. The cost for the return will be deducted from the amount refunded to your account once we have received the items.

For more information, please contact our Customer Care team on customercare@lesdeux.com.

When you return your order, a return fee will be deducted from your refund.

Europe: 10€
International: 12€

You are entitled to an exchange within 30 days after you have received your package.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We only exchange an item for a different size or colour. Please fill out the return form and write down your replacement size and/or colour. You can apply our freight label to exchange your package. Please be aware that we will deduct the shipping costs from your refund. The shipping costs fee is the following:

SEK: 99 SEK
NO: 99 NOK
DE: 9 EURO
GB: 10 GBP
EUR: 10 EURO

We will pay for any additional cost that comes for the exchanged item.

All returned items will be refunded to your original method of payment. Please expect your refund to be credited within 3-4 business days after we have received your package.

If your item appears faulty either by production mistake or is torn, you can claim it through here. 

If none of the above stated, answers your question, please get in touch with our customer service at; customercare@lesdeux.com for more info. 

It is indeed possible for you to claim your item online through here, or in our stores. 
Items bought online, can be claimed in our stores, likewise opposite.

We accept claims against the presentation of a receipt or an order confirmation. 

If none of the above stated, answers your question, please get in touch with our customer service at; customercare@lesdeux.com for more info. 

Please visit the gift card page in our shop and choose the amount you'd like to add to your card. 

A gift card cannot be purchased using discount codes. 

Your gift card runs out after 3 years. If you are in doubt about the specific date and year, please contact customer care. 

Yes, you can. When you buy a gift card online, you can choose if you want to receive the gift card physically. You will receive the card in the mail, on which you can write the unique code that you received by email.

If you are not interested in receiving the physical gift card, you can choose only to receive it by email. 

If you want to return a purchase, made from a gift card, the money will be transferred back to the same gift card.