Privacy Policy
1. Introduction
By using the website www.lesdeux.com and our services, subscribing to our newsletter, signing up as a “member, buying goods at our website, or visiting one of our stores, Les Deux ApS (hereafter ”Les Deux,” we” or ”our” process your data as described in this privacy policy.
2. Data control
Les Deux is the data controller when processing personal data according to the sections below.
If you would like to get in touch with us, our contact information is:
Les Deux ApS
Raffinaderivej 10
Bygning J
2300 København S
Reg. No.: 33506465
Telephone: +45 78 74 53 35
E-mail: costumercare@lesdeux.com
3. Processing of personal data
We process your personal data when you visit our website or one of our stores.
3.1 Usage of our website without signing up for services
It is possible to use our website without our collection of your personal data. However, please be aware that by using the website, we might use cookies, and deactivating cookies can potentially reduce the functionality of our website. By accepting cookies, we process the personal data for which you have given your consent, such as your IP-address, information related to your browser, which parts of our website you visit and for how long.
You can read more about how we use cookies in our cookie policy here.
3.2 Signing up for services and making a purchase on the website
We process your personal data when providing or improving our services to you when you e.g., sign up for our services, accept cookies, contact us, or makes a purchase.
3.2.1 Orders
Les Deux processes the following information when you make a purchase on the website:
Name
Address
E-mail
Telephone number
Country
Payee information
Login & password
IP-address(es)
Order information
The purpose of the processing is:
Administration of your relation to us
Delivery of your order
Improving our services
Adjusting our communication and marketing to you
Legal basis:
We process your data t perform your contract with you (Article 6(1)(b) GDPR)
If you have given your consent, we process your information t provide you with marketing content (Article 6(1)(a) GDPR)
We also process your data because of our legitimate interests in adjusting our communication and marketing to you, e.g., via social media (Article 6(1)(f) GDPR)
When you make a purchase on our website, we share your data with the following third parties:
Logistics companies such as DHL and GLS t deliver your order
Trustpilot, f Trustpilot to contact you by e-mail regarding your buying experience
Social media companies or similar third parties that we cooperate with for marketing and advertising
3.2.2 Signing up as a” member.”
Les Deux processes the following information when you sign up as a “member” on our website:
Name
Address
E-mail
Information on placed orders
Other information that you choose to provide to us
The purpose of the processing is:
Providing an interface with an overview of placed orders
Providing an efficient buying process
Adjusting our communication and marketing to you
Legal basis:
We process your data because of our legitimate interest in providing and administrating your “member”-profile and adjusting our communication and marketing to you (Article 6(1)(f) GDPR)
By signing up as a “member, we might engage third parties t support our platform (data processors) and process your data. When you register as a “member, we can share your data with third parties as described above in section 3.2.1.
3.2.3 Newsletter and contact
Les Deux processes the following information when you sign up for our newsletter or contact us.
Name
E-mail
Other contact details or information that your c to provide to us.
The purpose of the processing is:
Sending you newsletters
Replying to your inquiry
Adjusting our communication and marketing to you
Legal basis:
After obtaining your consent t receiving newsletters, we process your data because of our legitimate interest in sending the newsletter (Article 6(1)(f) GDPR)
If you contact us, we process your I because of our legitimate interest in replying to your inquiry (Article 6(1)(f) GDPR)
We share your data with third parties, e.g., social media companies or similar third parties we cooperate with for marketing. Further, we might engage suppliers such as hosting companies and providers of newsletter services (data processors).
4. Data processors and transfer of personal data to third countries
Your personal data can be shared with vendors, suppliers or other third parties, processing data on behalf of Les Deux (data processors). When engaging such data processors Les Deux sign data processing agreements obliging data processors to confidentiality and only to process personal data as instructed by Les Deux for the purposes described in this privacy policy. We only use data processors providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of the relevant data protection laws.
Les Deux will only transfer data to countries outside the EEA when appropriate safeguards set out in the GDPR are in place, e.g., by y Standard Contractual Clauses approved by the European Commission.
F buying experience, we use Shopify, mainly p personal data within the EEA. However, Shopify might transfer personal data to Canada, which i a as a country providing an adequate level of data protection since Shopify is subject to the Canadian data protection legislation (PIPED ACT).
5. Retention periods
We delete your data when it is no longer necessary to retain it for the specified purposes in this privacy policy.
We store some types of information for longer if we are obliged by law to do so, e.g., to comply with bookkeeping obligations (5 years).
We delete inactive “member”-profiles after one year’s inactivity. Before erasure, we will provide the user with a notice.
6. Your Rights
You have the right to ask us to confirm if we are processing your data and to ask for access to your data. Incorrect data about you; have the right to ask us to correct your information. You also have the right to ask us to delete your information or restrict how we process your information and to object to our processing of your information. Further, you have the right to data portability.
If we process your data based on your consent, you have the right to withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of processing based on consent before its withdrawal.
If you wish to exercise your rights or have any questions regarding this policy, please contact us at customercare@lesdeux.com or by post at Les Deux ApS, Raffinaderivej 10J, 2300 Copenhagen S.
You have the right to file a complaint with The Danish Data Protection Agency, dt@datatilsynet.dk, +45 33 19 32 00, or www.datatilsynet.