Privacy Policy

1.    Introduction

1.1    By using the website www.lesdeux.dk and affiliated services, you consent to Les Deux ApS’ (hereafter ”Les Deux”, ”we”, ”us” or ”our”) processing of your personal data as described in this privacy and cookie policy (the “Policy”).

 

1.2    This Policy applies to all Les Deux’s users and customers from the 25 May 2018. Les Deux reserves the right to amend this Privacy Policy at any time with an appropriate notice to the users and customers.
 

2.    Data Control

2.1    Data controller
Les Deux is the data controller and we ensure that personal data is processed in accordance with applicable laws.

 

2.2    We take the protection of your personal data seriously
We are collecting and processing personal data whilst operating the website www.lesdeux.com and have therefore adopted this Privacy Policy to inform you on how we process the personal data we collect about you and use when you use our services.  
2.3    We ensure a fair and transparent data processing
When we ask to make your personal data available to us, we will inform you of the personal data we are processing and the purpose hereof. You will receive this information when your personal data is being collected.

 

2.4    Contact information. If you would like to get in touch with us, our contact information is:
Les Deux A/S
Bernhard Bangs Allé 25, 2 tv.
2000 Frederiksberg
Reg.-no.: 33506465
Telephone: 71 99 21 08
Email: info@lesdeux.dk
 
 

3.    Processing of personal data

3.1    Usage of without signing up for services
It possible to use our website without our collection of your person data as described in the following. By using the website, we might use cookies, and deactivating cookies can potentially reduce our website’s functionality. You can read more about cookies in section 6 below.
3.2    Processing of personal data when you sign-up for service, make a purchase, or contact us
We are using your personal data when we are providing our services to you, improving and ensuring the quality of the Service and in our contact with you.
The personal data we use mainly includes
- Personal data in the form of contact and bank information
- Information from inquiries to us, complaints, feedback etc.
Les Deux does not collect personal data about our user or customers from any third parties.

 

3.3    We collect and keep your personal data for specific purposes
We collect and keep your personal data in accordance with specific purposes or other legal commercial purposes. It occurs when we need to:
- Administer your relation to us, including in the sign-up process;
- Process your purchase and deliver our service, including executing your order
- Perform your request of special services
- Improve our services;
- Adjust our communication and marketing to you
In the following you can read more about the individual services. We always strive to comply with the general principle described for each individual service.

 

3.3.1            Orders
[SHORT DESCRIBTION OF THE SERIVCE AND THE PURPOSE]
Les Deux processes the following information:
- First name
- Surname
- Address
- Email
- Telephone no.
- Country
- Reg and account no.
- Login & password
- IP address(es)
 
For the use of our service Les Deux is processing the following for the use of:
- Login and browser data, if approved by the user
- Administering payments as well as bookkeeping
- Order history
- Complaints
- Events
- Message at the website
- Data which is automatically collected given the user activity on the website (cf. the cookie policy below)
If you are ordering goods on our website we will transfer your data as follows:
- Name and address to GLS, to be able to send and deliver the goods.
- Email information to Trustpilot solely for the use of Trustpilot being able to contact you by email to let you assess the buying progress.
We will process this information based on your consent, and comply with the other terms in this Policy.

 

3.3.2    Newsletters
On our website as well as during the placement of your order you can separately subscribe to our newsletter. You can always unsubscribe from these services in each inquiry. You will not receive other newsletters or other unsolicited commercial inquiries from our partners without your prior consent.
We use the service Mailchimp to send out our newsletter. If you subscribe to out newsletter your name and email will be transferred to Mailchimp.
We use a technology from Mailchimp that enable us to see if you have clicked links in your campaign. We only use the information for statistical purposes.
 

4.    Processing of personal data

4.1    Disclosure of personal data
In order to deliver our services to you, it is necessary to disclose relevant personal data on you to business partners acting as suppliers e.g. order and return management, payment solutions etc.
 
We only use data processors providing sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of the relevant data protection laws, including ensuring the protection of the rights of the data subject.

 

4.2    We only process relevant personal data
We only process personal data about you which is relevant and sufficient in accordance with the purposes defined above. The purpose is decisive for the types of personal data we process about you. The same applies to the scope of the personal data that we use, e.g. we do not use personal data more extensively than what is necessary, in accordance with the specific purpose.  

 

4.3    We only process relevant personal data
We only collect, process and store personal data which is essential in relation to fulfill our specific purpose. Additionally, it may be determined by law which kind of personal data is essential in order to collect and store for our business operations, e.g. accounting legislation. The type and extent of the personal data we process may also be required to fulfill a contract or other legal obligation.

 

4.4    We check and update your personal data
We ensure that the personal data which we process about you is not incorrect or misleading. We also make sure to update your personal data continuously.
 
As our service depends on your correct and updated personal data, we kindly ask you to inform us if there are any relevant changes regarding your personal data. You may log in on your profile via our website or use our contact information above to notify us of your amendments. 

 

4.5    We delete your personal data when it is no longer necessary to keep
We will delete your personal data when it is no longer required in relation to the purpose that was the reason for our collection, processing and storage of your personal data.
 
We will store personal data that we are obliged to keep in accordance with the law, if any, e.g. bookkeeping legislation.
 
In addition, we delete inactive user profiles, called “members”, after one year’s inactivity. Before erasure we will provide the user with a notice.

 

4.6    We obtain your consent before processing your personal data
We will obtain your consent before processing your personal data for the purposes described above, unless there is another legal basis for the collection. We will notify you of such legal basis and of our legitimate interests for processing your personal data, e.g. if the processing is necessary for the performance of a contract to which you are a party or in order to take steps at the request of you prior to entering into a contract.   
 
Your consent is voluntary and you can at any time withdraw it by contacting us. Use the above stated contact information if you wish to withdraw your consent or want further information. The withdrawal of you consent will not affect the lawfulness of processing based on consent before its withdrawal.

 

4.7    We do not disclose your personal data without your consent
We will collect your consent and give you information concerning what your personal data will be used for before we disclose your personal data to business partners and others, e.g. for marketing purposes. You can, at any time, object to this kind of disclosure. [For users with a Danish CPR-no., you can also opt out of certain unsolicited marketing inquiries by contacting the CPR-register via borger.dk].  
We do not collect your consent if we are legally obliged to disclose your personal data, e.g. as part of a regulatory filing with an authority. 

 

5.    Security

5.1    We protect your personal data
We protect your personal data to avoid unintended loss or amendment, against unauthorized publication and against unauthorized persons accessing your personal data.  
 
We use data processors in the EU who store and process personal data on behalf of Les Deux in accordance with this Privacy Policy and the current legislation.
 
If you signed up for our newsletter your name and email may be transferred to Mailchimp’s servers i USA. Mailchimp is Privacy Shield certified, cf. https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG, which meant that the EU Commission decided that Mailchimp ensures an adequate level of protection.
 
Should a breach of security occur, we will as soon as possible inform you if the breach may result in high risk to your rights e.g. theft of ID, economic loss, discrimination of you, loss of reputation or other significant inconvenience.

 

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